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Larkfields Infant School

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Nottinghamshire Parent Advice Line Information

A NEW ‘single point of access’ Advice Line for parents and carers has launched.

Nottinghamshire Healthcare NHS Foundation Trust’s Healthy Family Team wants parents, carers and health professionals to take advantage of the new county-wide service, which will offer advice and support over the telephone.


 “It is open to any parent or carer in Nottinghamshire, we offer a universal service and any parents or children can access this.”


Topics that are covered by the Advice Line include 0-19 behaviour management and support, sleeping, emotional support, breastfeeding and infant feeding.

The Advice Line will operate Monday to Friday, from 9am to 4.30pm, and can be accessed by calling 0300 123 3387 (Option 4).

It will run alongside existing support services such as Parentline, a confidential text messaging service for parents and carers across Nottinghamshire. The texting service (text 07520 619919) is an easy way for parents and carers of children aged 0–19 years to confidentially ask for help about a range of issues, such as feeding and nutrition, child development, parenting advice and support, emotional health and wellbeing, behaviour difficulties and family health.


And a similar service, ChatHealth, operates for young people aged 11-19 years. The ChatHealth text service (text 07507 329952) is an easy way for young people to confidentially ask for help about a range of issues. They can also find out how to access other local services including emotional support or sexual health services.


For more information about the Healthy Family Team visit

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